About Us

Who We Are

In 2010, Key 2 Recovery set out to change the way collection agencies were viewed in today’s economy. The days of the sluggish and archaic agencies are quickly disappearing, and just in time. Americans owe more educational debt today than ever before, and it takes a new, innovative collection methodology to create financial solutions to satisfy creditors and debtors alike. 

If you need a successful collection agency that will serve your needs and represent your institution well, give Key 2 Recovery a try. We’re taking collections in a new direction.

Your Key to Recovery


  • Dedicated Client Support Representative
  • Real-time System Access for Clients
  • Direct Line to the Owners
  • Automated Report Delivery
  • Complimentary Industry Training


  • Dramatically Improved Recovery
  • Zero Complaint Pledge
  • Skip-Tracing Experts
  • Automatic Account Placement from your Format
  • Quality Call Monitoring and Recording
  • Advanced Technology
  • PCI/DSS Compliance
  • National Footprint
  • No Cost Pre-Collection Service
  • Complimentary Collection Procedure Review

What Sets Us Apart

Key 2 believes that illustrating what makes our agency different could take a website all its own. Therefore, we will merely highlight what makes us the most unique out of all the collection choices in the marketplace.

Our clients see, on average, a 30% increase in recovery performance after using Key 2. Unlock the AWESOME in your portfolio and discover how we can help you!


The collection of education-related debt is our only business. We understand your student population and meet them where they are. Not only do we collect more money than our competition, but we also do it in a way that generates zero complaints. You should be using an agency that speaks the language. We do!


Schools often mention that their agencies are doing OK, good, or fine. If an alum said that your institution was just okay, would that be okay? Of course not. So why is a performance that is merely satisfactory tolerated? In the business of higher education, good is not good enough anymore.


We won’t keep you guessing as to which accounts we’ll take. Other agencies reject accounts that might be too small, too old, too hard, or not the right “type.” They might accept other accounts, but behind the scenes, they just won’t work them. You need a solid partner that will manage your entire portfolio, which means working on every account on your behalf.


Our technology is more advanced than any other agency; therefore, we can communicate with you quicker and more effectively. No login for this or download for that. We believe in pushing information to you and our automated reports route directly to your inbox so you will know exactly what we are doing and how we are doing at all times.