Talk to our recovery specialists

Have a question or need a little guidance? Our team is here to help with balance-related concerns, general support, or business inquiries.

251 W. Garfield Rd. Suite #289 Aurora, OH 44202
Consumers: 877.322.KEY2Clients: 888.402.5392

Monday to Friday, 9am to 5pm Eastern

info@key2recovery.com
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Please don't include your Social Security number, date of birth, or card or bank details. Every dispute is handled the same way, however you send it.

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Disputes

If you believe there is an error, wish to dispute the debt or the amount of the balance due, or would like the name and address of the original creditor, contact us any of the ways below, or use the form at the top of this page, and we will provide supporting documentation.

Email: info@key2recovery.com

Phone: 877.322.5392

Mail: Key 2 Recovery, 251 W Garfield Rd, Suite 289, Aurora, OH 44202

Please include your name, your account or reference number if you have it, and the reason for your dispute. We will respond once we receive the information you requested from the original creditor.

You can learn more about your rights at www.cfpb.gov/debt-collection.