What would you like to do?
Pick the one that fits. Not sure? Call 877.322.KEY2 any time. Keya, our AI assistant, answers 24/7 and can send your secure payment link or help set up a plan. To talk with a person, call Monday to Friday, 9am to 5pm Eastern.
I'm ready to pay
Pay online any time, 24/7, on our secure payment site, and download your receipt.
Pay now →
I can't pay it all at once
Set up a payment plan online, any time, that fits your budget. Prefer to talk? Call 877.322.KEY2 or request a call back.
Set up a payment plan →
I'm not sure this is really you
Check us out before you pay or share anything. Here's how to confirm a letter, call or text came from us.
Check it's really Key 2 →
I don't think I owe this
Dispute the balance or ask for the original creditor's name and address. You can also call us.
Dispute a balance →
I already paid this
Tell us when and how you paid, and we'll review your account. Have a receipt? Email it to info@key2recovery.com.
Tell us you paid →
I just have a question
Why you're hearing from us, how payments work, your rights, and what happens next.
Read common questions →
We're a real, licensed company
It's smart to check before you pay. Here's who we are.
Licensed nationwide
We're licensed or registered in every state that requires it, so we can collect anywhere in the U.S. State license numbers are on our disclosures page.
In business since 2010
Collecting for colleges, healthcare providers, government agencies and businesses nationwide.
Office in Aurora, Ohio
251 W Garfield Rd, Suite 289, Aurora, OH 44202
Ethical and secure
We follow the ACA Code of Ethics, and our payments are PCI/DSS compliant.
Pay at pay.key2recovery.com
This is our secure payment site. Check that the address in your browser reads pay.key2recovery.com before you enter any payment details.
Prefer PayPal or Venmo? Pay with PayPal or pay with Venmo. Use the links on this website so your payment goes to Key 2 Recovery.
Not sure a call, letter or text came from us?
Call our main number, 877.322.KEY2 (877-322-5392), Monday to Friday, 9am to 5pm Eastern, and we'll confirm. Our texts always identify Key 2 Recovery and tell you how to reply STOP.
You can also read common questions or dispute a balance.
Debt Help
Learn about your rights, available resources, and helpful information designed to support you in understanding and managing your financial situation.
FAQs
Find clear answers to common questions about balances, payments, disputes, and what to expect when working with Key 2 Recovery.
This is an attempt to collect a debt, and any information obtained will be used for that purpose.