Collector

We’re seeking a motivated and professional Collector to join our growing team. The ideal candidate is detail-oriented, confident in communication, and knows how to turn a “no” into a “let’s make it work.” You’ll play a vital role in maintaining healthy cash flow and positive customer relationships through responsible, respectful collection efforts.

Job Type: Full-time

Benefits:
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Vision insurance
Work from home
Work Location: Remote

• Manage and monitor accounts to identify overdue payments.
• Contact customers via phone, email, and other channels to resolve outstanding debts.
• Negotiate and set up payment arrangements with clients.
• Maintain accurate records of all communications and transactions.
• Collaborate with internal teams to address billing discrepancies or disputes.
• Prepare regular reports on collection progress and account status.
• Ensure compliance with all relevant laws and company policies.
• High school diploma or equivalent; associate or bachelor’s degree preferred.
• 1–2 years of experience in collections, accounts receivable, or customer service.
• Excellent communication and negotiation skills.
• Strong attention to detail and organizational ability.
• Proficiency with MS Office or CRM software.
• Ability to handle sensitive information with professionalism and integrity.